The use of personal data is necessary for us to provide our Service to you. This means that if you cannot provide us with some or all the needed information that we may ask from time to time, we may not be able to verify your identity and we will not be able to provide you with our Service partially and/or fully.
Type of data that we collect, process and use
The personal data that we process consist of the information provided by you when registering with The Company (or website) and/or information requested from us from time to time in compliance with the applicable regulations.
The purposes with our processing of personal data include the ability to deliver the Service to you through our website and to fulfil our legal obligations. While delivering our service to you we may collect personal data and information such as:
1) Identification details, including but not limited to name and surname, current and previous addresses, date of birth, telephone number, Personal identification document number (ID, driver license, passport);
2) E-mail and password to make it possible for you to sign in to your account;
3) Location or activity including IP address, device information, operating system, web log information;
4) Bank account numbers and digital currency account information
Your personal data may be transferred to companies outside Australia that we have engaged to be able to provide our Service to you. The personal data will be transferred with good manner and physical and electronic protection will be applied if such transfers happen.
How we use your personal data and information?
We use your personal data to be able to provide you with the offered services of The Company. The Company uses the personal data and information provided by you for proving the identity under Anti-Money Laundering Legislation and internal regulations. Also, we use the personal data and information for the purposes of fraud prevention.
We may use the data and information provided by you upon request by law enforcement or government agency.
What are your rights as regards your personal data?
You have the right to request information on what personal data and information we process, for what purposes the data has been used, and the information for the parties to whom the data can been provided. You have also the right to request a correction of any inaccurate or incomplete personal data and information.
You are entitled to object to certain processing or request that the processing of the personal data is restricted. However, even if you object to certain processing, The Company may still continue such processing if allowed or obligated to do so under applicable legislation, for example to be able to fulfil legal obligations.
You have the right to receive the personal data concerning you, which you have provided to us, on commonly used and readable format. Also, you can choose to opt-out from sending to you email notifications that refer to direct marketing (offers, marketing newsletters etc.).
How we protect your personal data and information?
The Company has implemented technical and organisational measures for the protection of your personal data and information to ensure that only authorised persons are given access to it. The Company uses technical security systems, such as firewalls, encryption technologies, passwords and anti-virus programs, to prevent and avoid unauthorised use of personal data and information.
However, services offered by The Company by its nature might be subject to some breaches, bugs and other software malfunctions that are out of company’s control. In such case, The Company will in good faith undertake all necessary measures in its power to prevent breaches fix bugs and other software malfunctions and will not be liable for losses that occur in such cases.
Who has access to your personal data and information?
Personal data and information provided to us by you is used by:
• Employees of The Company including employees that may be leased from other companies;
• Third party vendors and suppliers;
• Government authorities, enforcement agencies and other bodies authorised by law;
• Payments system operations and other financial institutions, including banks;
• Third party marketing services etc.
The Company will ensure that all the data and information that is transferred is under circumstances described in the “How we protect your personal data and information?” part above.
Usage of Cookies by The Company
You may be able to choose whether you wish to accept cookies. Most web browsers allow control of the above listed cookies through the browser settings. By adjusting your web browser, you may avoid receiving cookies.
Period of retention of Personal Data and Information
Complaints regarding personal data and information
If you have any complaints on how we use your personal data and information, or would like further information, we would ask you to first contact our Personal Data Protection Officer (PDPO) by emailing firstname.lastname@example.org.
It is advisable that, in order to resolve the issue more quickly and effectively, you send any complaints or enquiries to The Company prior to addressing the authorities. However, you can also always make a complaint about how we process your personal data with the relevant public supervisory authority – the Financial Markets Authority on Tel: 0800 434 566 or email: email@example.com.